TERMS & CONDITIONS
This website is operated by Wild Cornish Tea Company. Throughout the site, the terms “we”, “us” and “our” refer to Wild Cornish Tea. Wild Cornish Tea offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
All images are for illustrative purposes only. Tea blends may vary in colour. The look of the ingredients may differ depending on crop size/cut and general seasonal/weather variations. These are natural Tea products. Some tea ingredients can be substituted if harvests are poor, or are crops are seasonally unavailable.
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Whilst every care has been taken to ensure that the information is accurate, we recommend that you always check the product labels and packaging prior to use.
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​Please note that products and ingredients are subject to change. Although this information is regularly updated, Wild Cornish Tea is unable to accept liability for any incorrect information. Please note that the picture images show only our serving suggestions of how to prepare your food – all accessories and additional items and/or ingredients pictured with the product you are purchasing are not included.
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RETURNS AND REFUNDS AT WILD CORNISH TEA
We want you to love your tea, so if you're not 100% chuffed with your order do give us a shout so we can get it sorted for you. All the important small print is below!
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.